Online Job Tracking & Reporting
NCP Track
NCP Solutions believes that the production process should not be a mysterious black box, leaving you to wonder if your submitted jobs will be produced on time. With Tracking from NCP Solutions, you have access to the most up-to-the-minute information about the status of your jobs as they progress through our production process.
From the time we receive your data until your finished mailpieces enter the mail stream, information is captured at automatic checkpoints and is accessible to authorized users through a secure Web browser. This allows you to keep your finger on the pulse of your work, making it easy to share critical status information with others both internal and external to the organization.
NCP View
One of the most valuable tools available to the billing industry is the ability to view actual bill or statement images online in distributed Customer Service Centers.
With NCP Solutions' Viewing services, electronic "copies" of bills and statements are archived at the time of print and available for instant online retrieval by authorized collections and customer service professionals, providing them with the ability to instantly retrieve electronic copies of printed statements, bills and other customer documentation and making it easier for them to more efficiently and effectively handle both inbound and outbound calls.
For more information on NCP Online Job Tracking & Reporting, please contact sales@ncpsolutions.com.