Customer portal frameworks were born out of the critical need to simplify access to disparate production and information systems.
NCP Solutions’ customer information system, Portal, is a secure application that provides users with a direct view inside our workflow process. This unique solution provides visibility and accountability to work in progress, and enables research and resolution of problems online, 24 hours a day, seven days a week.
More than just a job tracking and reporting solution, Portal is a flexible and scalable services delivery vehicle. Production reporting, mail tracking, online proofing, inventory management and invoicing can be delivered directly to the end user, improving productivity and satisfaction.
- Transparency - Online access to production workflow
- Convenience - 24/7 access to current and historical data
- Security - SOC 2 Type 2 standard
- Flexibility - Administrative control of user access to services and features
- Compliance - Built-in user and event audit technology