Online Tools

NCP has closed the gap between our customers' and their need for online services by linking Operational, ERP, and CRM database applications directly to print and electronic output technologies making interactions and information exchange efficient, easy and automated.

Program and Web-to-Print Services
Our toolbox incorporates both program-based and web-enabled composition and fulfillment solutions that generate made-to-order communications in a real time, on-demand environment. By utilizing these tools, clients can order a multitude of communications to achieve higher response rates leading to greater cross-sell and up-sell opportunities. Substantial cost savings may be realized by delivering the right message through the most appropriate medium to the select target audience. No matter which elements your marketing programs include -- direct marketing, interactive marketing, collateral, advertising -- NCP Solutions automates and personalizes your customer interactions, adding meaning to your messages.

Track
NCP Solutions believes that the production process should not be a mysterious black box, leaving you to wonder if your projects will be produced on time. With Tracking from NCP Solutions, you have access to the most up-to-the-minute information about the status of your projects as they progress through our production process.

From the time we receive your data until your project enters the mail stream, information is captured at automatic checkpoints and is accessible to authorized users through a secure Web browser. This allows you to keep your finger on the pulse of your projects, making it easy to share critical status information with others both internal and external to the organization.

View
One of the most valuable tools available to the billing industry is the ability to view actual bill or statement images online in distributed Customer Service Centers.

With NCP Solutions' Viewing services, electronic "copies" of bills and statements are archived at the time of print and available for instant online retrieval by authorized collections and customer service professionals, providing them with the ability to instantly retrieve electronic copies of printed statements, bills and other customer documentation and making it easier for them to more efficiently and effectively handle both inbound and outbound calling.